“Excellence is not
an act but a habit”
Just as a pianist must practise routinely to maintain their performance, a piano needs regular attention to be at its best. And to protect your investment it’s important that that care not only covers quality of sound, but also maintains the instrument’s financial value.
Whether you own a custom piano for personal enjoyment or for entertainment and commercial purpose, Total Care is a service that provides for all its needs, giving you total peace of mind.
Total Care details
Care at your
A simple monthly payment takes care of all your piano’s requirements, relieving you of the hassle and inconvenience of remembering to arrange and book appointments.
- Tuning, voicing and regulation
- Annual cleaning and maintenance schedule
- Casework care schedule
- Full annual service
- A friendly helpline for any queries you may have and an emergency call out service in the very unlikely event of it being needed
On top of that, we can also help with insurance. Please ask for a call from a qualified advisor from our specialist musical insurance partner.
For more information contact one of our advisors:
Direct line: +44 (0)1223 884560
Pay per service
|Basic Piano Care|
|2 x Tuning per year*||£120
|Dedicated Customer care helpline||N/A|
|Standard Callout (within 20 days)||£100|
|Clean and Valet|
|Annual case valet||£200|
|Annual internal clean||£150|
|Self Play Maintenance & Servicing|
(Checking and relearn with tuning)
|Breakdown call out (5 working days)||N/A||Additional £15 per month on top of chosen plan|
|Emergency call out (48 hours)||N/A||Additional £36 per month on top of chosen plan|
|Emergency call out (24 hours)||N/A||Additional £72 per month on top of chosen plan|
|Silent Play System||£100||Additional £6 per month on top of chosen plan|
Checking and replacement of filters etc with each tuning. This allows for filter changes every 6 months and one bottle of additive per year (refill once a month).
|£125||Additional £6.25 per month on top of chosen plan|
|We can also provide a bespoke plan on application if required to suit more specific needs, available anywhere in the world|
Being a Total Care customer will also come with additional benefits such as cheaper storage and moving rates. See more about our services to pianists here.